Privacy Policy

Last Updated: March 2, 2026

1. Introduction

Welcome to amwirelesss.com, the website of AM Wirelesss, a cellphone repair shop located in Scarborough.

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our repair services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, book a repair, or visit our store, we may collect:

  • Full name
  • Phone number
  • Email address
  • Device information (make, model, IMEI/serial number if required)
  • Billing and payment information
  • Repair history

B. Website Usage Information

When you visit amwirelesss.com, we may automatically collect:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of visit
  • Device type

This information helps us improve our website and services.

3. How We Use Your Information

We use your information to:

  • Provide and complete repair services
  • Communicate with you about your device repair
  • Provide quotes and invoices
  • Improve our website and customer experience
  • Respond to inquiries and customer service requests
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Device Data & Privacy

When you bring your device for repair:

  • We do not access personal data (photos, messages, files) unless necessary for diagnostic or repair purposes.
  • If access is required, it will only be for repair-related reasons.
  • We recommend backing up and removing sensitive information before service.
  • We are not responsible for data loss during repair.

Customers are responsible for backing up their devices prior to repair.

5. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies through your browser settings.

6. Sharing of Information

We may share your information only:

  • With payment processors to complete transactions
  • With service providers assisting in website operation
  • If required by law or legal process

All third parties are required to maintain the confidentiality of your information.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete repair services
  • Maintain business records
  • Comply with legal obligations

When no longer required, information is securely deleted or destroyed.

9. Your Rights

Depending on applicable privacy laws in Ontario and Canada, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for certain uses

To exercise your rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

AM Wirelesss
Scarborough, Ontario